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Mattress Protector Warranty


Every customer receives a 2-year limited warranty on the MProtect Mattress Protector purchased directly from If, within 2 years of purchase, your MProtect product has a manufacturing defect covered by our warranty, we promise to replace the original product purchased with a product of the same size or to repair it, once. This includes all product features. No fees or deductibles will apply. Collection of the original product and delivery of the replacement product will be carried out by MPILI, at no cost to the customer.


What is covered

Any physical defect in the product resulting in the foam cracking or splitting, despite normal use and proper handling.

What is not covered

A slight change in fabric color after prolonged exposure to light or long-term use.

Comfort, height or aesthetic preferences.

Shipping damage after initial delivery.

Stains, burns, tears, cuts, or liquid or moisture damage resulting from customer use or its environment.

Normal wear and tear resulting from cleaning/washing and normal use.

Any problem if one or more modifications have been made to the product.

A product sold by an unauthorized retailer or a product sold in any way as a "used" product or under any other similar wording indicating that the product is not "new".


The original purchaser of an MProtect Mattress Protector is eligible for MPILI's MProtect Mattress Protector Warranty for the duration specified, while in Canada or the contiguous United States. Any warranty, or implied warranty, is valid only for the period during which the product belongs to the original purchaser. The original purchaser, for the purposes of this warranty, is the first purchaser of the product from or from MPILI's authorized retailer. Please retain a copy of the original receipt as proof of purchase.

Photos, lot number (indicated on the product) and original proof of purchase may be required for warranty claim purposes in order to identify and assess the problem at hand.


Except as provided above, MPILI will not charge the purchaser to repair or replace the MProtect purchaser of the MProtect mattress protector if the product is found to be defective during the term of this limited warranty. 2 years old. No new warranty will be provided with the replacement product. Delivery of replacement product is available in Canada and the contiguous United States only. The warranty claim approval process is at the sole discretion of MPILI, and not the customer's interpretation of our warranty policy.


To the extent permitted by applicable law, the MProtect Mattress Protector is provided "as is" and this MProtect Mattress Protector Limited Warranty and any implied warranties are your exclusive warranties and are in lieu of all other warranties or conditions, express or implicit. To the maximum extent permitted by applicable law and except as provided in this MProtect Mattress Protector Limited Warranty, MPILI or its suppliers shall in no event be liable for the purchase of replacement products or other special damages. , incidental, consequential or indirect arising out of or relating to the mattress protector or its use by you or any third party. Where applicable, MPILI's total liability will not exceed the purchase price paid for the MProtect mattress protector.


This MProtect Mattress Protector Limited Warranty shall be governed by the laws of the province of Quebec, Canada.


311-3370 rue France-Prime, Quebec, Qc, Canada, G1W4V2, 418-801-7639,

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